CM.com NV engages in the provision of conversational commerce services, which connects enterprises and brands to the mobile phones of billions of consumers worldwide. It enables card payments, domestic payment methods, and integrated payment methods. It operates through Communication Platform as a Service (CPaaS), Payments, Platform, and Other segments. The CPaaS segment is involved in omni channel messaging such as Bulk SMS, WhatsApp, Apple Business Chat, and RCS; and voice services. The Payments segment refers to settlement and start-rate fees. The Platform segment consists of portfolio of services that contribute to the optimization of the mobile business journey that company have with its customers, customers pay monthly subscription-fees for access to these platform features. The Other segment represents CM.com's service fees for providing premium SMS and direct carrier billing solutions. The company was founded by Jeroen van Glabbeek and Gilbert Gooijers in 1999 and is headquartered in Breda, the Netherlands.