Data Protection Policy for web portal
We appreciate your interest in our website and our company. Although we carefully review links to outside websites, we can accept no liability for their content or security.
We make every effort to protect your personal data when it is collected, stored and used (“processed”) during your visit to our website. Your data is protected in accordance with statutory requirements (in particular, the EU General Data Protection Regulation).
The following information describes the type of data that is collected when you visit this website and how this data is used.
1. Personal Data – My Site
Personal data is processed on our website only as far as you have actively provided that data, e g. by registering yourself on My Site. In this case, the following personal data is processed: salutation, title (if provided), first name, last name, preferred language, e-mail address.
Indirect personal data is not stored, except the IP-address where the last octet however is replaced with “0”.
Services on My Site that you can use as registered user include: configuration of your personal start page with market data of your choice, compiling watchlists and virtual portfolios. You may use our free-of-charge subscription service for research reports, newsletters and daily currency fixings which will be delivered to the e-mail address provided by you. You can set price alerts for securities and will receive a notification by e-mail when the price has been reached.
If you have provided us with personal data, we use it only to respond to your queries, to fulfil the above mentioned My Site services and for technical administration.
Your personal data is disclosed to third parties only if this is necessary for fulfilling the above mentioned My Site services. The website is hosted by German company FactSet, with the contractors Salient (Germany) and SalesXP (Austria).
We send you information by email only if you have subscribed to it or if it is necessary for the performance of My Site (e.g. technical information). If you no longer desire to receive such transmissions from us, you are welcome to unsubscribe anytime at no charge. You can do so yourself if you log-in to My Site or by sending us an e-mail to .
Your personal data is in principle stored for an unlimited time as long as My Site is in place and operating and as long as you are using My Site services. You can deactivate your My Site account by clicking on “Deactivate Account” on My Site - My Profile, or by notifying us by e-mail to . You can undo the deactivation by requesting a new password and logging-in to your account again. If your account has been deactivated and not reactivated, then your account and personal data will be irrevocably deleted after 13 months.
If you are not using the services for more than 36 months, i.e. you do not log-in or have subscriptions, we assume that you are no longer interested in these services and will deactivate your My Site account which will then be irrevocably deleted 13 months thereafter unless you have reactivated it during this period.
If you have subscriptions and your e-mail address becomes invalid, our mail servers automatically notice and block further e-mail delivery to invalid e-mail addresses. In this event your My Site account will be also deactivated and irrevocably deleted 13 months thereafter unless you have logged-in and updated your e-mail address during this period.
3. Social Media and automatic image download
We are offering interaction with various social media platforms. When interacting with such service your browser connects to that service and therefore you provide your IP-address and if you had communicated with that platform before, also other information like cookies. Wherever possible, we are avoiding that kind of data transfer until you start interacting with one of the platforms. By clicking on the respective icon (e.g. the Twitter logo) you indicate that you are willing to communicate with the chosen platform (in this case Twitter) and your information like IP-address is communicated to this social media platform.
4. Web Analytics
In order to obtain a better understanding of the usage of our websites, we are generating statistics with the help of the the following services: the German analytics service Mapp Digital c/o Webtrekk GmbH and the software Matomo (formerly: Piwik) used by the German website host FactSet Digital Solutions GmbH. These statistics do not contain any person-specific data.
You can object to the data storage by Mapp Digital c/o Webtrekk and Matomo as cookies named webtrekkOptOut and piwikOptOut are set. This contradiction is valid as long as you do not delete the cookies.
INFORMATION FOR PRIVATE CLIENTS / CONSUMERS
Any information, material and services regarding financial instruments and securities provided by Česká spořitelna/Erste Group/ or any of its affiliates (collectively “Erste Group“) on this and any linked website hereafter (jointly the “Websites“) shall be exclusively to investors who are not subject to any legal sale or purchase restrictions.
By agreeing to this hereto, the visitor entering this Websites confirms that has read, understood and accepted this Information and the Disclaimer